Privacy Policy

Effective Date: 1 Jan 2025
Operated by: GOLDENRAG TRADING PRIVATE LIMITED
Platform: https://thriftycart.in

1. Introduction

GOLDENRAG TRADING PRIVATE LIMITED (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website https://thriftycart.in.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when you:

  • Register an account
  • Place an order
  • Subscribe to newsletters
  • Contact customer support
  • Participate in surveys or promotions

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information
  • Account credentials

2.2 Automatically Collected Information

We also collect certain information automatically when you visit or interact with our site, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and tracking data

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your account or transactions
  • Provide customer support
  • Personalize your experience and improve our services
  • Send promotional materials with your consent
  • Detect and prevent fraud and unauthorized activities
  • Comply with legal obligations

4. Data Retention

We retain your personal data only for as long as necessary to provide services, comply with legal requirements, and enforce our agreements. As per our policy, data related to transactions and customer service is retained for 30 days after which it is securely deleted.

5. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers who assist in order fulfillment, payment processing, delivery, and customer support
  • Legal authorities when required by law or to protect our rights
  • Business partners with your explicit consent

All third parties are required to maintain the confidentiality and security of your data.

6. Security Measures

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data within retention limits
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a data protection authority

To exercise your rights, contact us using the details below.

8. Cookies and Tracking Technologies

Please refer to our separate Cookie Policy for details on cookies and similar technologies used on our site.

9. Children’s Privacy

Our website is not intended for children under 18 years. We do not knowingly collect personal information from children. If we learn of any such data, we will take steps to delete it.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

11. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact:

GOLDENRAG TRADING PRIVATE LIMITED
Unit no 1 plot no 2 DDA Building Distt Center Nehru Place delhi 110019
Phone: +91 9560521163
Email: goldenragtrading@gmail.com | info@thriftycart.in